Privacy Policy

Effective Date: April 28 2025

  1. Introduction Serene Sleep (“we,” “us,” or “our”) operates serenesleep.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service.

  2. Information We Collect

Personal Data: Name, email address, postal address, phone number, payment information when you register or make a purchase.

Usage Data: IP address, browser type, pages visited, time spent on pages, referral URLs, and other analytics collected automatically.

Cookies & Similar Technologies: We use cookies, web beacons, and local storage to enhance your experience and collect analytics. You may disable cookies via your browser settings, but some features may not function properly.

  1. How We Use Your Information

To provide, maintain, and improve the Service.

To process transactions and send related information, including purchase confirmations.

To communicate with you about products, services, updates, and promotional offers (you may opt out at any time).

To monitor and analyze usage and trends to improve user experience.

To detect, prevent, and address technical issues and fraud.

  1. Sharing Your Information We may share your information with:

Service Providers: Third parties who perform services on our behalf (e.g., payment processors, hosting providers).

Business Transfers: In connection with any merger, sale of assets, financing, or acquisition.

Legal Requirements: To comply with legal obligations or protect our rights.

Aggregated/Anonymized Data: That cannot reasonably be used to identify you.

  1. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  2. Your Rights Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Object to or restrict processing of your data.

Withdraw consent where processing is based on consent. To exercise these rights, contact us at [contact@serenesleep.com].

  1. Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security measures are perfect or impenetrable.

  2. Third-Party Links Our Service may contain links to third-party websites. We have no control over, and assume no responsibility for, the content or practices of these sites.

  3. Children’s Privacy Our Service is not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to have it deleted.

  4. Changes to This Policy We may update this Privacy Policy by posting a new version on our website with a revised effective date. We encourage you to review this page periodically.

  5. Contact Us If you have questions about this Privacy Policy, please contact: Serene Sleep PO BOX 14309 San Francisco, CA 94114 Email: contact@serenesleep.com